Privacy Policy

Effective date: October 11, 2026
Last updated: October 11, 2026

This Privacy Policy explains how Timothy Digital collects, uses, discloses and protects personal information when you visit timothydigital.com (the “Site”), contact us or use our services. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Who we are

Timothy Digital (“Timothy Digital”, “we”, “us” or “our”) is a web design and automation business based in Toronto, Ontario, operated by Timothy Oommen. We are responsible for the personal information under our control and have designated Timothy Oommen as the person accountable for our compliance with this Privacy Policy.

2. Information we collect

Information you give us

• Contact form: your name, program or business name, email address, phone number (optional), the plan you are interested in and your message.
• Clients: billing contact details, business information, and the content you provide for your services, such as logos, photos, schedules, prices and policies, as well as access to accounts needed to set up your services.
• Communications: emails, calls and messages you send us.

Information collected automatically

Our hosting provider may automatically record technical information when you visit the Site, such as your IP address, browser type, pages requested and the date and time of your visit. This is used for security and to keep the Site running. We do not use advertising cookies, tracking pixels or third-party analytics on this Site.

3. How we use your information

We use personal information only for the purposes for which it was collected, including to:

• respond to your enquiries and arrange your free consultation;
• provide, maintain and support the services you sign up for;
• prepare invoices, process payments and keep business records;
• send you important information about your services, such as changes to these policies or our pricing;
• protect the Site and our services against spam, fraud and misuse; and
• comply with our legal obligations.

We do not sell, rent or trade your personal information, and we do not use it for third-party advertising.

4. Consent

By submitting the contact form or becoming a client, you consent to the collection, use and disclosure of your personal information as described in this Policy. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions. If you withdraw consent, we may not be able to provide some or all of our services.

5. Service providers and disclosure

We share personal information only with trusted service providers that help us operate our business, and only to the extent necessary for them to perform their services. These include:

• Formspree, which delivers contact form submissions to us;
• Netlify, which hosts the Site;
• Google, for email, calendar and Google Business Profile services; and
• the booking, chatbot, automation and payment platforms used to deliver client services.

These providers are required to protect your information and use it only for the services they provide to us. We may also disclose personal information where required or permitted by law, for example in response to a valid legal request.

6. Storage and international transfers

Some of our service providers store or process information outside Canada, including in the United States. When information is stored outside Canada, it is subject to the laws of that country and may be accessible to its courts, law enforcement and national security authorities.

7. Information we process for clients

When we build booking systems, chatbots, forms or automations for a client, personal information about that client’s customers (for example, parents and players) may be collected through those tools. This information is collected on behalf of the client, who remains responsible for it, including for obtaining any required consent from parents or guardians of minors. We process this information only to provide the services and in accordance with the client’s instructions, and we do not use it for our own purposes.

8. How long we keep information

If you contact us but do not become a client, we delete your information within 12 months of our last communication. Client information is kept for as long as we provide services to you and afterwards for as long as required by law, including tax and accounting laws. When information is no longer needed, we securely delete or anonymize it.

9. How we protect information

We use reasonable administrative, technical and physical safeguards to protect personal information against loss, theft and unauthorized access, use or disclosure. These include encrypted (HTTPS) connections, strong passwords and two-factor authentication on our accounts, and limiting access to the people who need it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your rights

You may ask to access the personal information we hold about you, ask us to correct it if it is inaccurate, or ask us to delete it, subject to legal exceptions. To make a request, contact us at oommen.timmy@gmail.com. We will respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

11. Children

The Site is intended for business owners and program operators. It is not directed at children, and we do not knowingly collect personal information from children through the Site. If you believe a child has sent us personal information, please contact us and we will delete it.

12. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. If we make significant changes, we will notify clients by email.

13. Contact us

If you have questions about this Privacy Policy or how we handle personal information, contact: